Privacy Commitment to Travelers
We protect your data throughout your journey with us
Data We May Collect
To provide and improve our tour guide services, we collect necessary information directly from you, such as contact details, booking preferences, and communications.
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→Full name and contact information
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→Booking preferences and tour interests
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→Feedback and communication history
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→Device and access details
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→Usage patterns for site optimization
We only keep your data for as long as necessary to fulfill your booking, queries, or support needs, and we respect your privacy in each interaction.
How We Use Your Data
Collected information helps tailor your tour experience, manage bookings, send updates, and provide helpful support before and during your trip.
Your data may also be used to improve our routes, services, and website experiences for all guests, but is not sold to external advertisers or marketers.
Your Data Rights
You may request access, correction, or erasure of your personal data at any time, and ask how your data is used or stored by our company.
Right of Access
Review your stored personal data at any time.
Right to Correction
Ask us to update information that is inaccurate.
Right to Erasure
Request removal of your data from our systems.
Data Portability
Request your data in portable format for your use.
When Data is Shared
We only share your data with partners necessary for handling bookings, maintaining travel safety, or where legally required.
Third parties are carefully selected to ensure they comply with data protection standards in Malaysia and will not use your data for marketing.
How We Keep Data Safe
Technical and organizational measures help us secure personal data and prevent unauthorized access or misuse.
Staff are trained to maintain privacy standards and monitor security processes continuously.
Contact About Privacy
Address: No. 1, Jalan KS 1, 70000 Seremban, Negeri Sembilan Malaysia
Phone: +60 88-321 5673
Email: content@orivelo.sbs